Shipping policy

Order Processing
All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM (GMT+8) will be processed the next business day. You will receive a notification once your order has shipped.

Shipping Origin
All orders are shipped from [ Shenzhen, China ].
Shipping Methods & Estimated Delivery Times.

Shipping Rates
Shipping costs are $100 for all orders.
Remote area surcharges may apply and will be shown at checkout if applicable.

International Orders & Customs Duties
International shipments may be subject to import duties, taxes (including VAT), and customs clearance fees, which are the responsibility of the recipient. We do not collect these fees in advance. Please check with your local customs authority for details.

Order Tracking
Once your order ships, you'll receive an email with a tracking number. Tracking info may take 24–48 hours to update in the carrier's system. If you don't receive a shipping confirmation within 5 business days, contact us at [whatsapp].

Lost / Damaged / Incorrect Orders
If your package is lost in transit, arrives damaged, or we sent the wrong item, please contact us within [7–14] days of the delivery date. We will investigate and arrange a reshipment or refund as appropriate.